98.5 KTIS Joyful Noise 2021 – COVID-19
Thank you for your ticket purchase to Joyful Noise 2021. Our top priority is the well-being of our festival attendees, employees, and event sponsors. We have been closely monitoring the situation with COVID-19 and current MN event guidelines.
After much prayer and consideration, it is with heavy hearts that we have made the decision to cancel Joyful Noise 2021.
There are two options for your tickets:
- Receive a refund for your tickets.
All guests who purchased tickets will be refunded the full amount of your purchase price. Refunds will begin to be processed Monday, February 15th.
If you purchased tickets with your credit card, we will attempt to process the refund to your credit card first. Due to the original ticket purchase date, not all refunds will be able to go back on the credit card. Most guests will receive their refund in the form of a check mailed to the address on the ticket account. please respond to the email you received from the Ticket Office with a new address we can use for your check refund.
The process to refund most of the orders by check is quiet complicated. Our goal is to have all of the checks mailed out by the end of March.
- Donate your tickets.
If you would like to donate the value of your tickets (instead of a refund) to help support concerts and events put on by KTIS, please click on the below link for instructions on requesting a donation. Please request your donation by Sunday, February 14th. Refunds will begin to be processed Monday, February 15th.
If you purchased your Joyful Noise tickets through a third party ticket reseller, you will have to contact the original purchaser and/or ticket service directly about how they handle and availability of refunds.
The Northwestern Ticket Office is happy to answer your questions regarding the cancellation of Joyful Noise and we can also look at your ticket purchase. Contact us through email email@example.com or call 651-631-5151.
We understand that this announcement comes with an enormous disappointment. We love Joyful Noise as much as you do. We are exploring other options for gathering as a community and hope to announce events that meet the MN COVID event guidelines and mandates.